Privacy Policy for SnapSentiment

Last updated: November 6, 2024
This Privacy Policy describes how SnapSentiment ("we," "us," or "our") collects, uses, and protects your personal information when you use our website (https://snapsentiment.com) and services.

1. Information We Collect

Through our website and Stripe App, we collect:
Personal Information:

- Name
- Email address
- Payment information

Stripe Account Data:

- Customer information
- Order information
- Payment intent details
- Charge information
- Invoice information
- Product information
- Checkout session data

We also collect non-personal data through web cookies.

2. How We Use Your Information

We use your information for:

Processing orders
Soliciting customer feedback
Improving our services

Data Processing:

Some data from your Stripe account may be transmitted to our servers (snapsentiment.com) for processing customer feedback and analytics
We store and process this data securely in accordance with industry standards
We update customer metadata in your Stripe account to track review status


3. Data Sharing

We use PostHog for analytics purposes. We do not share any personal data with third parties.

4. Data Security

We implement appropriate security measures to protect data transmitted from your Stripe account to our servers and maintain the security of all business information.

5. Children's Privacy

We do not knowingly collect or solicit data from children under 13 years of age.

6. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by email.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@snapsentiment.com.