FeaturesMarch 15, 2025
Product Update: Enhanced Review Analytics Dashboard
Introducing our new Review Analytics dashboard for deeper customer feedback insights.
Posted by
Cory TrimmRelated reading
Introducing SnapSentiment: Automated Review Collection for Stripe
Today we're launching SnapSentiment, the first dedicated review management platform built specifically for Stripe merchants.
What's New
The Review Analytics dashboard now features four powerful visualization tools:
- Rating Distribution - See your review breakdown across star ratings at a glance with our intuitive pie chart
- Distribution Curve - Analyze rating patterns to identify polarization or consistency in customer sentiment
- Rating Trend - Track review performance over time to measure the impact of product improvements
- Product Ratings - Compare performance across your entire product catalog with consolidated metrics
Why It Matters
These visual analytics tools help you:
- Identify products that need attention (those with 1-2 star ratings)
- Discover your top performers to understand what's working
- Track sentiment trends to measure the impact of product improvements
- Generate exportable reports for team meetings and business reviews
Ready to dive into your review analytics? Log in to your dashboard to explore these new features and turn customer feedback into actionable business intelligence.